Cancellation policy
Right of withdrawal
You can cancel your contract declaration within 14 days without giving reasons in writing (e.g. letter, fax, e-mail) or - if the goods have been delivered to you before the end of this period - also by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before we have fulfilled our duty to supply information in accordance with Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB as well as our obligations under § 312g para 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period.
The revocation is to be addressed to:
Caspar Fashion GmbH
Timo Sikora
Robert-Koch-Strasse 14
D-76698 Ubstadt-pond
e-mail info@sikora-weihnachtswelt.de
fax (07253) 32253
Consequences of withdrawal
In the event of an effective cancellation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender the received services and benefits (e.g. advantages of use) in whole or in part or only in a deteriorated condition, you must compensate us for the value. For the deterioration of the goods and for the use of the goods, you must only pay compensation if the use or deterioration is due to handling of the goods that goes beyond the examination of the properties and functionality. The term "testing of properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail shop.
Items that can be sent as a parcel are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return shipment is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
End of the revocation instruction
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Contractual regulation concerning the return costs in case of revocation
Should you make use of your right of revocation, the following agreement shall apply in accordance with § 357 para. 2 BGB, according to which you shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation.
Otherwise the return shipment is free of charge for you.
It is important to note that you must notify our customer service in advance of any goods to be returned, as we will send you a return slip in this way. We cannot reimburse any postage costs paid by the customer.
UNFREE PACKAGES WILL NOT BE ACCEPTED BY US! PLEASE NOTE THAT HERE YOU WILL HAVE TO PAY 15€!
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